Local IT help for small businesses and homes in the four-state area.
On-site or remote. Based in Columbus, Kansas. Clear prices and plain-English answers.
CompTIA Security+ certified · Remote help anywhere in the US
What I can help with
Windows & PC troubleshooting
Errors, crashes, updates gone wrong, and things that just stopped working.
Slow computers
Cleanup, startup fixes, and honest advice on whether an upgrade is worth it.
Email & Microsoft 365
Setup, sign-in problems, Outlook issues, and new mailboxes.
Printers
Setup, connecting to Wi-Fi, and getting every computer able to print.
Wi-Fi & networks
Home and small-office routers, dead spots, and connection drops.
New computer setup
Getting a new PC ready and moving your files and settings over.
Basic security checkup
Turning on MFA, checking backups, and making sure updates are running.
Business automation (forms, spreadsheets, follow-ups) available on request.
Pricing
Remote Tech Rescue
$49 / 30 min
Quick fixes done over a secure remote session.
Remote Tech Rescue Plus
$89 / 60 min
For bigger problems or setups that need more time.
On-site visit
$119 first hour
In the local service area. Mileage or extra time is quoted up front. Plus applicable sales tax.
Remote Office Support
$149 / month
- Up to two scheduled 30-minute sessions
- Monthly account health check
- Up to 3 users
- No 24/7 coverage
Remote sessions are prepaid.
How it works
- Reach out.
Email Zach@coblelab.com or book a time. - Quick chat.
I ask about the problem and tell you what it will likely cost. - Fix it.
Remote session you can watch, or I come to you. - Follow up.
You get a short summary of what was done and any next steps.
Get remote help
Remote sessions are by appointment. Email first and I'll send you a session number.
- Get your session number.
Email Zach@coblelab.com and I'll reply with a time and a session number. - Join the session.
Click the button below, type your session number and name, then click Join Session. Open the small file it downloads (on Windows it's named ZA_Connect.exe). - Click Allow.
You'll see everything I do on your screen, and you can end the session anytime.
Only use this when you have a session number from 4 State Uplink. I'll never ask for your passwords.
Service area
On-site help in Southeast Kansas and nearby towns:
- Columbus
- Pittsburg
- Joplin
- Parsons
- Oswego
- Baxter Springs
- Chetopa
Serving the four-state area (KS, MO, OK, AR). Remote help is available anywhere in the US.
About
I'm Zach Coble. I live in Columbus, Kansas, and I work in IT support professionally. I'm CompTIA Security+ certified. I started 4 State Uplink to give small businesses and families around here a local person to call when technology gets in the way. I'll explain what's wrong in plain language, tell you the price before I start, and never sell you something you don't need.
FAQ
Is remote access safe?
I never ask for passwords over email or text. You watch every remote session and can end it anytime.
How do I pay?
Remote sessions are prepaid. You pay by card through a secure payment link.
What don't you do?
I don't offer 24/7 emergency service, data recovery from failed drives, or work on medical or legal regulated systems. If I can't help, I'll tell you up front.
Do you work with businesses or just homes?
Both. I mainly help small businesses with 1 to 10 employees, plus individuals and home users.
Request help
Email Zach@coblelab.com or book a time. Please don't include passwords.
Email Zach@coblelab.com
Tell me what's going on, your town, and a good time to reach you. Please don't include passwords.